Courageous Conversations [Interview with Kate Crawshaw]
Tough conversations isn't something most of us seek out pro-actively. However, being (not) able to navigate those high-stakes conversations has a massive ripple effect on your own health, your level of success, your team and business.
While there are many presentation skills courses, there isn’t much guidance or principles about how to speak up effectively when the situation is challenging, when there’s a big issue to discuss or when emotions are involved. That’s why conversations are the biggest threat to your personal brand and reputation.
Here’s a secret only professional communicators know. There is no casual conversation in business.
What happens to your reputation or personal brand when you’re “just talking” creates a lasting perception so learning how to navigate those hairy, yet very critical conversations the right way is something
In this conversation we are joined by Kate Crawshaw who's made it her career to teach others to have courageous conversations.
Why it is important to have them [psychologically + financially]
Why most of us shy away from having them
How to navigate through them [incl the preparation that goes in it]
When to seek them out vs when to better let it go
Best ways to manage emotions [your own and your counter part's]